State Farm® Insurance Agent Franah Marino

"Jonerra, Much appreciation in resolving my issue in a timely manner and brought me peace of mind. Update: "Exceptional service from Jonerra at State Farm! She went above and beyond to address my concerns and provided clear, concise guidance throughout the entire process. Her professionalism, empathy, and expertise made a potentially stressful experience incredibly smooth. I'm grateful for her dedication and would highly recommend working with her to anyone. My challenge was getting my billing right. Five stars aren't enough – Jonerra deserves ten stars! 🌟💯""

"Jonerra was very helpful she answered my questions and was helpful in saving a few extra dollars a month by joining the program with the beacon. ++++ customer service"

"Jonerra was awesome!"

"Love coming here have a great time every time I come my perfect I wouldn’t even say caregiver. He’s more than a caregiver. He works at State Farm in Pembroke Pines. I love him so much. He’s taking good care of me with my insurance making sure that I’m good and I’m taking care of and I really do appreciate it takes a load off of my back. His name is Fitzgerald. He’s great. He’s one of the best. I hate to see him leave when he go off to school to be a famous doctor one day but for the time being he’s serving State Farm very well thank you and have a blessed day. My name is Dorothy Bucknor."

"Go to Thatcher. EVERYONE, I'm telling you he knows his stuff."

"Franah Marino State Farm has been our agent for over 10 years. Thatcher is my go to for anything that may come up. He is truly amazing always so charming and very knowledgeable. I really appreciate all he does to make sure my family is well taken care of behind the wheel."

"Jonerra was fast and efficient. My policy change was painless. I've been with Fran about 10 years."

"Taisha went above and beyond with her customer service skills!! Having had recent hand surgery, I was unable to install my Safe and Save blue tooth new beacon that arrived. Taisha didn't hesitate to assist by going out to my car and removing my old beacon and installed the new one. Excellent service once again at Franah Marino State Farm Agency."

"She was awesome!! And very helpful and knowledgeable. I am very pleased with this agent. I would highly recommend her to anyone.!!!"

"Jonerra is a star. I’ve been working with this agency for over 5 years and it’s the first time I’ve had someone on the line that goes above and beyond. Followed up with me when she said she would and very clear in communication. Would recommend her to anyone that needs help with their insurance. Thank you Jonerra!"

"I’ve been with Franah Marino’s State Farm office for over 10 years. The service is always great, and there is always something there to answer or address my concerns. This particular time Jonerra took care of my problem quickly and was friendly and great to chat with while she worked on resolving! Much appreciated!"

"Jonerra, thank you for your outstanding service, you are Super helpful."

"Horrendous service . People at this place deserve 0 stars ! . My home insurance of two properties was canceled because they didn't keep track of customer's address, sending bills to another places . Please stay away from this place"

"Jonerra went above and beyond to help us!"

"Patty Kendrick, Team Leader at Franah Marino Ins Agency, has always provided excellent service whenever called upon."

"Maravillosa la atención por primera vez durante tantos años e estado totalmente complacido.el trato,el precio, las explicaciones en general todo muchas gracias por formar parte de Uds"

"Jonerra Was very helpful super nice easy to talk to 5 stars she needs a rise ❤️🫶🙏🏻"

"I want to thank Jonerra Henrisnor at State Farm for her outstanding help with an insurance issue I was dealing with. I was having a hard time renewing my car registration due to an insurance-related problem, and she stepped in and handled everything quickly and professionally. Her patience, knowledge, and excellent customer service made a frustrating situation so much easier to deal with. Truly appreciate her support!"

"JONNERA was excellent and knowledgeable. ."

"Buen servicio y muy amable con las atenciones, gracias Taisha por ser tan amable y profesional."

"I have been working with Patty on my Home Owners policy. And Marlene on my Auto Ins. For over seven weeks, Today my Auto issues has been resolved. My Home owners should be resolved after May 1st. Both issues are related to State Farm (Corp) in there timeliness of processing & updating my policy, Hmmm over 7 weeks, Thank you Patty & Marelen for your professional help with these issues. KW"

"Jonerra was extremely helpful and went above and beyond to help with issues that I had with my vehicle. She was quick and attentive as well. The best experience I have had with an insurance company so far"

"I cannot Thank your Rep. America enough!!! In March, 2025 my Primary income check was late. It was pretty much last minute when I finally contacted your office, and asked if there was any way to save my account (and my financial life) by pushing out my insurance due date. I was getting late notices. My help from America started near the end of March, she spent several phone conversations with me, and with your Rep. Carly, over 20 texts, to get me a new discounted account, odometer mileage savings, and a sound due date to withstand late deposits. I was scared! But your Representative, America, nailed Everything, Every Need down, solid and secure! Hoping that Deserving One gets the credits and bonuses she deserves. Thank you for Being there! Sincerely, LaDana"

"Best service!!!!! Taisha was attentive and helped me out with the issues I had."

"Siempre ha sido un placer y un gusto hacer negocios con Frannah Marino en representación de State Farm siempre prestos a ayudar en todo lo referente a tu seguridad gracias"