State Farm® Insurance Agent Franah Marino
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carline Cadet
August 29, 2026
"Very professional, experienced agents. I have been with Franah Marino company for over 20+ years. They are the best ever. Highly recommended."
Israel Lorenzo
August 28, 2026
"Muchas gracias a Guiovana Rodríguez por su ayuda, por su gran atención y por su profesionalismo todo aquel que desee una atención cinco estrellas que pregunte por ella, gracias de verdad."
Jose m Castillo
August 27, 2026
"Muy profesional en su trabajos y muy humana se idéntica con el clientes"
"Agradecemos su reseña, Jose. Gracias por sus amables comentarios con respecto al equipo de Franah Marino, agente de State Farm. "
Amanda Pidala
August 26, 2026
"Franah Marino has been very good for our family's car insurance for years. They are always helpful and honest. Kim Bachrow is so nice and helpful. She goes above and beyond for her customers. Very pleased with Franah Marino state farm. 😀"
Barbara Vergara
August 25, 2026
"Thatcher is such an asset to this office. He is so sweet and helpful. He is very knowledgeable and is able to answer any questions you have in order for you to make the correct choices based on your needs.
Thatcher goes above and beyond to make sure that he provides the best customer service experience. In fact, in stressful situations he has been patient and has walked me through every single detail in order to get a prompt resolution. He has been my family’s go to for all our insurance needs."
Debbie Walsh
August 21, 2026
"A Great Big Shout Out To Thatcher he is Great at what he does. Thank you for going above and Beyond and Being so patient with me."
Sarah Lu
August 20, 2026
"I had such a great experience during my first visit with Franah Marino. She was incredibly knowledgeable, patient, and genuinely took the time to educate me. I learned so much—not only about insurance, but also about making better financial decisions, budgeting, and ways to plan for and grow in my future endeavors.
I truly appreciated how intentional and personable she was throughout our conversation. I left feeling more informed, confident, and motivated about my financial future. I highly recommend her to anyone looking for an agent who truly cares about helping her clients understand their options and make informed decisions!"
Gloria Cortes
August 20, 2026
"I spoke with Kim today because I needed to make a payment on my policy. I’ve been with State Farm for many years, but this was my first time speaking with her.
I have to say, Kim was exceptional. She was kind, patient, knowledgeable, and incredibly helpful. She took the time to answer all of my questions and went above and beyond to make sure I understood everything. It’s rare these days to receive such genuine customer service and personal attention.
It was truly a pleasure speaking with her. I sincerely hope that whenever I call in the future, I’m fortunate enough to work with Kim again. She is a wonderful representative and a true asset to State Farm."
"Thank you so much for the 5 stars, Gloria! We really appreciate your support and acknowledgment of Kim. If you ever need anything, feel free to reach out anytime. Sincerely, Franah and Team Marino"
Antonio Casimir
August 19, 2026
"Kim from Statefarm was fabulous and always willing to help right away."
C Gregory
August 19, 2026
"Franah is so patient and helpful! I’m happy to have her assist me now and in the future."
"Thanks so much for the amazing review, C! We really appreciate your support.. Just reach out anytime if you need us - we’re here for you. Franah and Team Marino"
Jose Alberto Bermudez Rodriguez
August 19, 2026
"Muy buena agente de seguros, Siempre trata de ayudarte para que obtengas un mejor seguro para tu vehículo"
"¡Gracias por la increíble reseña, Jose! En verdad, la meta de nuestro equipo es superar las expectativas en relación con todas las necesidades de seguros. "
Eliezar Fernandez
August 18, 2026
"Buen trabajo bendiciones"
"Agradecemos su reseña, Eliezar. Gracias por sus amables comentarios con respecto al equipo de Franah Marino, agente de State Farm. "
Ryan Sanchez-Breton
August 18, 2026
"Falsified information on my policy and then stopped
responding to calls and text when I asked about it Stay away from here!"
"We’re sorry to hear your experience fell short. We’d love the opportunity to better understand what happened and make things right. We always strive to work alongside our customers to assist them with their needs. I sincerely apologize for your experience falling way below our office standards. Franah and Team Marino"
Marc
August 17, 2026
"Thatcher Fitzgerald did a great job and provided an excellent experience. Thatcher was informative, patient, and detailed throughout the entire process, taking the time to explain everything clearly and answer questions thoroughly. The professionalism and willingness to help made the experience smooth and reassuring. I truly appreciated the attention to detail and would highly recommend Thatcher to anyone looking for knowledgeable and dependable service. Thank you!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. Thank you for your high praise of Thatcher! Franah and Team Marino"
Madison Chacon
August 14, 2026
"I had a great experience with Guiovana! She was incredibly kind, helpful, and made the entire vehicle insurance process so quick and easy. She helped us improve our auto insurance costs significantly while making sure everything was clear and straightforward. Excellent customer service from start to finish. 100% recommend Guiovana for anyone looking for vehicle insurance!"
"Thank you so much for the 5 stars, Madison! We truly appreciate your feedback and are always happy to help whenever you need us. Guiovana is excellent in helping with your insurance needs. Franah and Team Marino"
Robert J. Weigel
August 14, 2026
"Very friendly and knowledgeable Kim went beyond what was necessary to answer my questions"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Kim is good at finding answers to the questions you may have. Franah and Team Marino"
DYLAN GARCES
August 13, 2026
"Giovanna was amazing! She was very friendly, professional, and helpful. She answered all my questions and made the entire process quick and easy. Excellent customer service at Franah Marino – State Farm Insurance Agent. Highly recommend Giovanna!"
"Thank you so much for the 5 stars, DYLAN! We really appreciate your support. Thank you for your kind words towards Guiovana. If you ever need anything, feel free to reach out anytime. Franah and Team Marino"
Cynthia Murray
August 12, 2026
"Great Team
Great Job"
"Thank you so much for the 5 stars, Cynthia! We always appreciate the kindness you show us. Thanks for being with us for a long time! Franah & Team Marino"
Mercelita Abdool
August 11, 2026
"Constantaine he call me about my insurance that they almost canceled it..Good thing Constantaine help me to do it so ..I would like to give him 5 star because hes very helpful to me…Thank you Constantaine for helping me me..Have a blessed day to you.."
"Mercelita, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. Thank you for showering Constantine with praise. If you need anything else from us don't hesitate to call. Franah & Team Marino"
jessica white
August 11, 2026
"Thasher was great ! Very knowledgeable, warm and helped me transfer my new state policy quickly. Thank you so much for not making insurance a headache"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here to know you had such a great experience with us. You can always count on Thatcher to provide a great experience! Franah & Team Marino"
sammy Allison
August 10, 2026
"We are attempting to buy a used car, which as anyone else can be a real challenge. Marlene has been invaluable with supplying us with insurance information on a daily basis so sometimes two cars on the same day. Tiasha Was covering fo Marlene and I had trouble getting through to her, so Kim took the wheel and got all the information to her so she can get back to me in a timely manner. Cannot say enough about the great customer service from this State Farm agency."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. Franah & Team Marino"
Oljanosky Estepe
August 10, 2026
"Estoy en esta agencia por mas de 15 an̈os y siempre he recibido un trato muy amabke, cortes y profesional, hoy visite la oficina y fui atendido por Aisber y Silvia , las cuales me asistieton con mucha profesionalidad, amabilidad y cortesia recomiendo a esta agencia como la mejor"
"¡Muchísimas gracias por su excelente reseña, Oljanosky! Nos alegramos de que haya tenido una experiencia positiva con el equipo! Franah y Equipo Marino"
Sherine D
August 7, 2026
"Great Customer service from Thatcher at Franah Marino State Farm he did an awesome job providing me with a quote and discounts that helped me out a whole lot. Left other insurance company who was charging me more than a $150. 00. I turned to State Farm because of the great reviews. State Farm and Thatcher did not disappoint"
"Thank you so much for your wonderful feedback of us here at Franah Marino’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. Franah & Team Marino"
John Monforto
August 7, 2026
"Kim bachrow has been so nice to me always helpful great personality so happy with my agent and agency .she is a great asset to this fantastic agency everyone who works here are a blessing to me I'm so grateful."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Kim. Reach out to us if you need help in the future! Franah and Team Marino"
Audrey Sukie
August 6, 2026
"Sylvia Gomez was excellent customer service. Thank you ."
"Thank you so much for your kind review, Audrey! I'm happy to hear that you had a great experience with Silvia. If you need insurance assistance, we are a call away! Franah and Team Marino"